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Privacy Policy

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  2. Privacy Policy

Last updated: June 6, 2026

1. Introduction & Scope

WebWork AI, Inc. ("Company," "we," "us," or "WebWork AI") is committed to protecting your privacy. This Privacy Policy explains how we collect, process, use, share, and protect personal data across WebWork AI, Inc. and its websites and associated services.

This policy outlines the types of Personal Data we collect and how it is obtained, the reasons and methods for processing data, user rights under the GDPR, CCPA/CPRA, and other applicable laws, our data sharing practices and the circumstances in which data is shared, our data protection and storage methods, and how to contact us about privacy matters.

By accessing or using our websites and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

2. Definitions

  • Company, We, Us, WebWork AI: WebWork AI, Inc., including its assigns and affiliates.
  • Website: webwork.ai and the other websites operated by WebWork AI, Inc.
  • Services: The websites, web applications, and associated services provided by WebWork AI, Inc.
  • You, User: Any individual or entity that accesses, registers for, or uses our websites and services.
  • Personal Data: Any information relating to an identified or identifiable natural person, such as name, email address, IP address, device information, usage data, and location data.
  • Processing: Any operation performed on Personal Data, including collection, storage, use, sharing, modification, or deletion.
  • Third-Party Service Providers: Companies or organizations that process Personal Data on our behalf, such as payment processors, analytics providers, cloud storage providers, and customer support platforms.
  • Cookies & Tracking Technologies: Digital tracking methods, such as cookies, pixels, and analytics tools, that collect information about how Users interact with our websites and services.

3. Types, Sources, and Purposes of Personal Data Collected

We collect Personal Data from multiple sources, including direct user input, automated tracking technologies, and third-party integrations.

3.1 Sources of Personal Data

  • Directly from Users: When you register, update account settings, interact with support, or communicate with us.
  • Automatically Collected Data: When using our websites and services through cookies, system logs, and tracking technologies.
  • From Third-Party Integrations: If you integrate our services with other tools such as project management software or cloud storage, relevant data may be collected from those services.

3.2 Categories of Data Collected

Account & Contact Information

  • Name, email address, profile avatar, job title.
  • Account credentials.
  • Subscription and billing details (processed by third-party payment providers).

Usage Data

  • Activity logs related to your use of our websites and services.
  • Geolocation data (where location features are enabled).

Device & Technical Information

  • Device type: operating system, browser version, IP address, local time zone.
  • Network connection details (for performance and security monitoring).

Communications & Interactions

  • Customer support inquiries and responses.
  • Notifications and messages from us regarding account activity.

Marketing & Analytics Data

  • Website visit history: referral sources, pages viewed, engagement metrics.
  • User feedback and survey responses.

3.3 Purposes of Data Collection & Processing

  • Service Provision: To enable core functionalities of our websites and services.
  • Performance Optimization: To enhance user experience, optimize system performance, and troubleshoot technical issues.
  • Security & Fraud Prevention: To detect unauthorized access, prevent misuse, and protect accounts from fraudulent activities.
  • Regulatory Compliance: To comply with legal obligations, tax regulations, and enforce our Terms of Service.
  • Customer Support & Communication: To respond to inquiries, provide assistance, and send service-related notifications.
  • Marketing & User Engagement: To send updates, feature announcements, and promotional content (with consent).
  • Data Analysis & Research: To improve services, develop new features, and analyze trends.

We do not use Personal Data for automated decision-making or profiling that significantly affects Users without human oversight. Optional data collection is subject to user consent.

4. Legal Basis for Processing (GDPR)

Under the GDPR, we must have a lawful basis for processing Personal Data.

4.1 Contractual Necessity

We process Personal Data to provide the websites and services Users request, including creating and managing user accounts, processing transactions and subscriptions, providing customer support, and managing service functionalities.

4.2 Legitimate Interests

We process Personal Data based on legitimate interests, provided these do not override user rights, including improving and enhancing our services, ensuring security and preventing fraud, analyzing usage data to develop new features, providing relevant notifications and service updates, and marketing services to existing customers.

4.3 User Consent

Where required, explicit consent is obtained before processing certain Personal Data, including marketing communications and promotional materials, cookies and tracking technologies, location tracking, and certain data-sharing practices with third parties.

You can withdraw your consent at any time by adjusting your preferences in account settings or by contacting us at privacy@webwork.ai.

4.4 Compliance with Legal Obligations

We process Personal Data when required to comply with legal and regulatory requirements, including tax and accounting reporting, responding to law enforcement or government requests, and complying with EU and U.S. data protection laws.

5. Data Sharing & Third Parties

We do not sell or rent your Personal Data. However, information may be shared in specific situations.

5.1 Sharing with Service Providers

Third-party service providers may assist in delivering services and process Personal Data strictly on our behalf and in accordance with contractual agreements, including:

  • Payment Processors to process transactions securely.
  • Cloud Storage and Hosting Providers to ensure data availability and redundancy.
  • Analytics and Performance Tools to improve our services and enhance user experience.
  • Customer Support Platforms to provide assistance and manage inquiries efficiently.
  • Marketing and Communication Services to deliver updates, promotions, and user engagement tools.

5.2 Compliance with Legal Obligations

We may disclose Personal Data if required by law, including complying with legal processes, subpoenas, or government requests, protecting the rights, safety, and security of WebWork AI, Inc. and its users or the public, and enforcing our Terms of Service or investigating policy violations.

5.3 Business Transfers and Mergers

If WebWork AI, Inc. undergoes a merger, acquisition, reorganization, or asset sale, Personal Data may be transferred to the acquiring entity. Users will be notified of any such change and provided with an opportunity to opt out if applicable.

5.4 Aggregated and Anonymized Data

We may share aggregated, non-personally identifiable data with third parties for statistical, research, and business analysis purposes. This data does not contain identifiable Personal Data and is used strictly to improve services.

6. Data Subject Rights (GDPR)

Individuals in the European Economic Area have the following rights concerning their Personal Data.

6.1 Right to Access

Users have the right to request access to the Personal Data we process about them. Upon identity verification, we will provide a copy of the Personal Data and details regarding how it is processed.

6.2 Right to Rectification

If any Personal Data we hold is inaccurate or incomplete, users have the right to request corrections or updates. Some Personal Data can be updated directly within account settings.

6.3 Right to Erasure ("Right to be Forgotten")

Users have the right to request deletion of Personal Data when the data is no longer necessary for its original purpose, you withdraw consent, you object to processing and there are no overriding legitimate grounds, the data has been unlawfully processed, or deletion is required to comply with legal obligations. Some data may be retained for legal, compliance, or security reasons.

6.4 Right to Restriction of Processing

Users have the right to request that we restrict Personal Data processing in these cases: if you contest data accuracy (for a period allowing verification), if processing is unlawful but you prefer restriction over deletion, if we no longer need the data but you require it for legal claims, or if you object to processing pending verification of legitimate grounds.

6.5 Right to Data Portability

Users have the right to receive a structured, commonly used, and machine-readable copy of the Personal Data they provided to us, and may request that we transfer it to another service provider where technically feasible.

6.6 Right to Object

Users may object to Personal Data processing where processing is based on legitimate interests or public interest, or where data is used for direct marketing purposes. If you object to marketing processing, we will stop processing data for such purposes immediately.

6.7 Right to Withdraw Consent

If we process Personal Data based on user consent, users have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6.8 Right to Lodge a Complaint

If users believe their rights have been violated, they have the right to lodge a complaint with a data protection authority in their country of residence within the EEA.

6.9 How to Exercise Your Rights

To exercise your rights, submit a request via email to privacy@webwork.ai with the subject line "Data Rights Request". We will respond to valid requests within one month (or as required by law). If additional time is needed, users will be notified of the extension.

7. Consumer Data Rights (CCPA/CPRA)

California residents have specific rights regarding Personal Data under the California Consumer Privacy Act and the California Privacy Rights Act.

7.1 Right to Know and Access

Users have the right to request details about the categories of Personal Data collected, the sources of that data, the purposes for collecting or selling it, and the categories of third parties with whom we share data. Upon request, we will provide:

  • The categories and specific pieces of Personal Data collected about the user.
  • The sources from which we collect Personal Data.
  • The business or commercial purposes for which we collect or share Personal Data.
  • The categories of third parties with whom we share Personal Data.

7.2 Right to Request Deletion

Users may request that we delete Personal Data collected about them, subject to certain legal exceptions, such as when data is required to complete a transaction or fulfill a contract, for security purposes or fraud prevention, to comply with a legal obligation, or for internal uses that align with user expectations.

7.3 Right to Correct Inaccurate Information

Users have the right to request that we correct any inaccurate Personal Data we hold. We will take reasonable steps to ensure data accuracy upon request.

7.4 Right to Opt-Out of Sale or Sharing of Personal Data

We do not sell your Personal Data. However, under the CPRA, users may opt out of certain data-sharing practices for advertising or marketing purposes. Users may exercise opt-out rights through account settings or by contacting us.

7.5 Right to Limit Use of Sensitive Personal Information

If we process any sensitive Personal Data, such as financial information or geolocation data, users have the right to limit its use to only what is necessary to provide the requested services.

7.6 Right to Non-Discrimination

Users have the right not to be discriminated against for exercising privacy rights. We do not deny services, charge different prices, or provide a lower level of service based on privacy choices.

7.7 How to Exercise Your Rights

To exercise your CCPA/CPRA rights, users may submit a request via email to privacy@webwork.ai with the subject line "CCPA Data Request", access account settings to manage certain data preferences, or contact our support team for further assistance. We will respond to valid requests within 45 days (or as required by law). If additional time is needed, users will be notified of the extension.

8. Non-Discrimination Statement

We respect and uphold user rights regarding Personal Data under the GDPR and CCPA/CPRA, and are committed to ensuring that Users who exercise their privacy rights are not subject to unfair treatment.

We do not:

  • Deny access to our services based on privacy rights exercised.
  • Charge different prices or impose penalties for exercising data protection rights.
  • Provide a lower quality of service or functionality to those who exercise their rights.
  • Discriminate against any User for opting out of data processing or limiting data sharing.

In some cases, certain features or functionalities may require data collection. If a User chooses to limit data processing, some services may become unavailable. This limitation is only applied when necessary to fulfill contractual or legal obligations.

If users believe they have experienced discrimination related to privacy rights, they should contact us at privacy@webwork.ai.

9. Data Retention Policy

We retain Personal Data for as long as necessary to provide our websites and services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of data, its purpose, and regulatory requirements.

9.1 General Retention Periods

  • User Account Data: Retained as long as the account remains active. If an account is inactive for 6 months, it may be deleted unless required for legal or compliance purposes.
  • Billing and Payment Data: Retained for 7 years to comply with financial regulations.
  • Support and Communication Data: Retained for 3 years after the last user interaction for quality assurance and legal compliance.
  • Usage and Analytics Data: Retained for up to 2 years in an anonymized form for service improvements.

9.2 Account Deletion and Data Removal

Users can request account deletion at any time by contacting privacy@webwork.ai.

  • Personal Data is removed or anonymized, except where retention is required by law.
  • Certain records, such as invoices and compliance logs, may be retained as required by applicable laws.

9.3 Exceptions and Legal Obligations

  • Required by law enforcement, regulatory authorities, or legal claims.
  • Necessary to maintain security, prevent fraud, or enforce agreements.
  • Needed to resolve disputes or ensure ongoing service functionality.

10. International Data Transfers

WebWork AI, Inc. operates globally, and Personal Data may be transferred to and processed in countries outside of your jurisdiction, including the United States and other locations where our servers, service providers, or partners operate. These countries may have different data protection laws than your country of residence.

10.1 Safeguards for International Transfers

  • Standard Contractual Clauses (SCCs): We use SCCs approved by the European Commission to legally transfer data from the EEA, the United Kingdom, and Switzerland to other countries.
  • Adequacy Decisions: When applicable, we transfer data to countries recognized by the European Commission as having adequate data protection laws.
  • Other Legal Mechanisms: Where necessary, we rely on explicit user consent or contractual agreements to ensure lawful data transfers.

10.2 Data Protection Measures

  • Ensure encryption and secure storage to prevent unauthorized access.
  • Limit access to authorized personnel and service providers with contractual obligations to protect data.
  • Regularly review data transfer policies to maintain compliance with evolving regulations.

10.3 Your Rights Regarding International Transfers

  • Request a copy of the safeguards applied to your Personal Data.
  • Object to certain transfers based on legitimate grounds.
  • Lodge a complaint with a data protection authority if you believe your data is not being handled lawfully.

For further details on international data transfers, contact us at privacy@webwork.ai.

11. Data Security Measures

We prioritize the security of your Personal Data and implement industry-standard security measures to protect against unauthorized access, loss, alteration, or misuse. Our security framework includes technical, administrative, and organizational safeguards designed to ensure data confidentiality, integrity, and availability.

12. Disclaimers and Limitation of Liability

Our websites and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not warrant that:

  • The services will operate uninterrupted, error-free, or secure.
  • The services will be free from viruses or other harmful components.
  • Any data or results obtained from using the services will be accurate or reliable.

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, WebWork AI, Inc. and its affiliates, officers, directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: loss of profits, revenue, data, business opportunities, or goodwill; damages resulting from service downtime, delays, or errors; unauthorized access, hacking, data breaches, or security incidents.

Our total liability for any claim relating to the use of our services shall not exceed the amount paid by the User (if any) for the use of the services in the last 12 months. If no payment was made, liability is limited to $100 USD or the lowest amount permitted under applicable law.

Some jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, so some of the above limitations may not apply to you. In such cases, our liability is limited to the maximum extent permitted by law.

13. Use of Artificial Intelligence (AI) Instruments

We may use AI-powered features to enhance functionality, such as productivity insights. AI processing is subject to the same privacy and security safeguards as other data processing activities.

14. Cookies & Tracking Technologies

WebWork AI, Inc. may use cookies and other tracking technologies to enhance user experience, analyze site traffic, and personalize content.

For more information on how we use cookies and how you can manage your preferences, please refer to our Cookie Policy.

15. Children's Privacy

Our websites and services are not intended for children under the age of 18, and we do not knowingly collect or process Personal Data from individuals under this age. If you are a parent or guardian and believe your child has provided Personal Data to us, please contact us immediately and we will take appropriate action to remove the information.

  • We do not knowingly solicit, collect, or store Personal Data from children under 18.
  • We comply with applicable children's privacy laws, including COPPA and the GDPR.
  • If we discover that we have unintentionally collected data from a child under 18, we will promptly delete it.
  • If you suspect that a minor has registered without appropriate consent, please contact us at privacy@webwork.ai.

16. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or technological advancements. When we make changes, we will:

  • Post the updated Privacy Policy on our website with a new effective date.
  • Provide notice of significant changes via email or within our services where required by law.
  • Obtain user consent for material changes affecting how we process Personal Data, where required by applicable laws.

Users are encouraged to review this Privacy Policy periodically to stay informed about how we handle Personal Data. Continued use of our websites and services after an update constitutes acceptance of the revised Privacy Policy.

17. Contact Information & Complaints

If you have any questions, requests, or complaints about this Privacy Policy or how we process your data, please contact us through one of the following methods:

  • Email: privacy@webwork.ai
  • Mailing Address: 1207 Delaware Ave, Suite 513, Wilmington, DE 19806, USA
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